This policy describes the way in which we deal with the information you provide to us to enable us to manage your relationship with Toto.ee.
We will process any personal information provided to us (whether via this website, the customer application form or any other means) or otherwise held by us relating to you in the manner set out in this statement. By submitting your information to us and using the Toto.ee website you confirm your consent to the use of your personal information as set out in this Privacy Statement.
Information Collected and how it is used
We may use your personal information together with other information for the purposes of:
Processing your bets
Process any of your requests for information
Setting up and managing your account
Complying with our regulatory duties
Building up personal profiles
Providing you with information about promotional offers
Allow us to provide you with gambling services
Provide member support services to you
Market our services or products to you
Notify you about updates to our software and/or services
We will take all reasonable steps to ensure that your information is kept secure and protected. We will only disclose personal information to other companies within associated or subsidiary companies and to business partners, successors in title to our business and suppliers that are engaged to process such information on our behalf. If you apply for an account with us then to help us make credit decisions about you, to prevent fraud, to check your age and identity and to prevent money laundering, we may use third parties including credit reference agencies who will record any searches on your file. We may also make enquiries of, and disclose details of how you conduct your account to, such agencies, security organizations and any other relevant third parties for fraud and money laundering prevention. Toto.ee does not and shall not sell your user information to anyone.
Telephone calls to and from our Customer Support may be recorded for training and security purposes along with the resolution of any queries arising from the service you receive.
Requests for Additional Information
Toto.ee may from time to time, contact the user directly to acquire more information in order to validate an online transaction or to disburse promotional monies.
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Some of the data processors engaged to process personal data may be based outside of the European Economic Area. Therefore, by browsing our website and communicating electronically with us, you acknowledge and agree to our processing of your personal data in this way.
Disclosure of Information
We are entitled to share the information we hold on you which includes personal data and betting history with the regulator, sporting bodies and other bodies, including the police, in order to investigate fraud, money laundering or sports integrity issues and to comply with our regulatory duties under the Estonian Regulatory Authority.
In order to comply with Toto.ee's legal and regulatory requirements and Toto.ee's own internal risk management procedures, we will retain information for a period of time (generally not more than six years) after closure of your account. All such information will be held in accordance with this Privacy Statement.
Protecting Children from Online Gambling
At Toto.ee protecting the privacy of the very young is especially important. Toto.ee will not allow children under the age of majority (minors) to participate in contests or open real money accounts. In the event of a registration where we receive notice afterwards that a member submitted an inaccurate birth date at registration and is actually under 18 years of age/Age of Majority, we will immediately close their account and delete their personal information.
Toto.ee encourages parents and guardians to spend time online with their children and to participate with them in the various interactive activities available on the Internet and on our Web Site in particular.
Right to Change Internet Privacy Statement
Toto.ee reserves the right to change this privacy statement at any time. Changes will be effective immediately upon posting.